1. What Are Cookies and Similar Technologies
Cookies are small text files stored on the user device when accessing a website or application. Similar technologies include localStorage and sessionStorage, which store browser-side preferences or temporary state.
2. Strictly Necessary Cookies
These are required for authentication, security, fraud prevention, session handling, tenant routing, and reliable operation of the Service. They do not require consent because the Service cannot function properly without them.
- authentication session and refresh cookies
- security tokens and session integrity controls
- load balancing or hosting infrastructure cookies, where used
3. Functional Storage
We may store user-requested interface preferences so the app works consistently between visits.
- language preference
- theme preference
- sidebar state and other interface settings
- temporary in-browser state for active app workflows
4. Product Usage Analytics
Inside the authenticated app, we use first-party server-side product usage analytics to understand service adoption, reliability, feature usage, support needs, and operational health. This does not require a third-party browser tracking cookie by itself.
These records are not designed to include raw IP addresses, user agents, email addresses, browser fingerprints, or third-party advertising identifiers.
5. Advertising and Campaign Measurement Cookies
On the public landing site, we may use Google Ads tags to measure advertising campaign performance and conversions. These tags are optional and are loaded only after the visitor accepts marketing cookies in the cookie banner.
If the visitor rejects marketing cookies, the Google Ads tag is not loaded by the landing site.
6. Legal Basis
Strictly necessary cookies and security storage are used based on legitimate interest and because they are required to provide the Service.
Functional preference storage is used to remember user-requested settings. Advertising and campaign measurement cookies are used only with consent.
7. Retention
- Session cookies: generally until logout or expiry
- Refresh/authentication cookies: according to configured token expiry
- Security and audit records: generally up to 12 months
- Preference storage: until changed, cleared, or expired
- Cookie consent choice: stored locally to remember the decision
- Product usage analytics: generally up to 365 days
8. Managing Cookies
Users may configure cookies through browser settings. Landing-site advertising cookies can be accepted or rejected through the cookie banner. Blocking essential cookies may prevent login and service functionality.